News

Airline advises passengers due to fly in the next two days to reschedule

FOLLOWING the cancellation of a number of flights this morning due to the weather conditions, Aer Lingus has issued a statement informing all passengers of changes to their services.

All passengers due to fly in the next 48 hours are being permitted to change their flights to a later date subject to availability.

Their full statement is as follows:

Dear Guests,

Severe winter weather conditions in Ireland are causing disruption to our schedule today, Wednesday 28th and a number of flights have been cancelled as a result, with the possibility of further cancellations and delays throughout today.

Guests are asked to please check the status of their flight before departing for the airport. Guests who were booked to travel on today's cancelled flights are being notified by SMS message and may rebook to the next available flight, free of charge, using our online facilities.

Guests who have bookings to travel on Aer Lingus flights from Wednesday 28th February to Friday 2nd March and who wish to postpone their travel to a later date, within 7 days of their original travel date, may also rebook free-of-charge using our online facilities.

We will update guests via this website, SMS messaging and our social media channels of any new developments. We apologise for the inconvenience caused to our guests, which is due to circumstances beyond our control, and are doing everything possible to minimise disruption to their travel plans.

Aer Lingus Guest Services

The two options for passengers who wish to amend the flights are as follows:

Change Your Booking Online: If your booking was made on aerlingus.com, and your flights are affected by a disruption, you can change the dates of travel free of charge. The change booking fee and any fare difference will be waived (where appropriate) from the 'Price' page of the 'Change Booking' process. Click here to change your booking online now. If your booking was made through a travel agent or another online website, please contact them directly to make changes.
Apply For A Refund: Passengers who wish to cancel their bookings may also do so by filling out the Flight Disruption Refund Form.

Guests booked to travel on flights from Wednesday 28th February to Friday 2nd March can postpone their travel to a later date, within 7 days of their original travel date, subject to availability. Full details at the link below. #BeastFromTheEast

— Aer Lingus (@AerLingus) February 28, 2018